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2023 Leadership Symposium

Virtual

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Up to 4 hours of CE

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September 16, 2023


The NAVTA Leadership Symposium sponsored by IDEXX, is a series of webinars designed to help Veterinary Technicians become the best versions of themselves that they can possibly be.  These self-help sessions focus on such topics as leadership skills, communication styles, self-care, wellness, and personal and professional development.

*LIVE sessions are RACE Approved for 1 CE credit each (please note these sessions will NOT be recorded)

Pricing & Discounts

NAVTA Members

FREE

Non-Members*

$60/session

*Not a NAVTA member? Join today and receive membership for the rest of 2023 and ALL of 2024. Use code “SYM2023” at checkout!

September 16, 2023 - 10:00 AM ET

Making Leaders Successful - Growing Your Team to be the Best They Can Be

by Jamie Rauscher, LVT - NAVTA President

This lecture focuses on the continued shortage of veterinary staff in clinical practice. Discussed within are searching out and finding your own leaders within your practice, as well as the pros and cons of this. Coaching these leaders as well as accepting their new way of doing things is also addressed, along with how to compensate them for the new roles in your team.

Learning Objectives:
1) Awareness of the current vet med staffing shortage.
2) How to find and mentor leaders
3) The pitfalls of failure when the leader just doesn't work out
4) Successful strategies to encourage team growth in your practice

*LIVE session is RACE Approved for 1 hour of CE

Jamie Rauscher is a Licensed Veterinary Technician at a 24/7 GP/ER practice in Atlanta, GA. She has been with this practice for over 20 years and is both part owner and medical manager. Currently Jamie is the President of the National Association of Veterinary Technicians in America (NAVTA) and the Vice President of the Georgia Veterinary Technician and Assistant Association (GVTAA). Her interests include anesthesia, pain management, emergency and critical care, and hospice and palliative care. She currently holds certification in RECOVER, Fear Free Elite, Cat Friendly Veterinary Professional, Human Animal Bond, and Hospice and Palliative Care. Additionally, she is currently pursuing her VTS in Emergency and Critical Care and CVBL certification. In her free time, Ms. Rauscher can be found relaxing with her husband and son and their furry family members: a golden retriever and four cats.

September 16, 2023 - 11:15 AM ET

Rockstar Resilience Skills for the Veterinary Professional/Leader

by Josh Vaisman, MAPPCP, CCFP

Good work - worthwhile work - can be hard work and veterinary medicine is no exception. Sometimes the difference between burning out and burning bright is less about our talents and more about our ability to persevere, bounce back, and learn from challenges and adversities. Psychologists call those abilities “resilience factors” and it turns out, just like the skills of venipuncture or soft tissue surgery, they can be learned, honed, and mastered. In this session we’ll explore the various types of resilience factors and learn about evidence-based practices for growing our resources within each type. Attendees will leave empowered with a research-backed plan for cultivating heightened resilience both professionally and personally.

Learning Objectives:
1) Understand the science of psychological well-being and the upside of building well-being resources
2) Understand the concepts of psychological resilience
3) Understand the three primary types of resilience factors
4) An exploration into a variety of evidence-based practices for building resilience resources in each of the three resilience factors

*LIVE Session is RACE Approved for 1 hour of CE

Josh believes all veterinary professionals deserve to feel fulfilled and energized in their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 25 years of veterinary experience, a master’s in applied positive psychology and coaching psychology, education in positive leadership and positive organizational scholarship, and a passion for guiding leaders to cultivate workplaces in which people thrive. He’s also the author of the American Animal Hospital Association book, “Lead to Thrive: The Science of Crafting a Positive Veterinary Culture”.

When he’s not cultivating ways to elevate the veterinary community, Mr. Vaisman spends his time with his wife, Greta, and their many creatures in Firestone, Colorado. To fill his bucket, he’s a soccer-playing, reef keeping, cookie-eating, beekeeper.

September 16, 2023 - 12:30 PM ET

Connect & Collaborate: The Science of Coaching & Bringing Out the Best in Veterinary Teams

by Josh Vaisman, MAPPCP, CCFP

Regardless of your title or role, you want to inspire the best in the people you lead. Research suggests the most resilient, highest achieving team members shine brightest when they believe some key things: my manager cares about me, my manager cares about my success, my team is safe for interpersonal risks. Coaching cultures cultivate all three. In this session we will explore the science of coaching psychology. You will then learn about an evidence-based framework for effective “coaching conversations” to inspire your team to be the best they can be.

Learning Objectives:
1) Understand the science of human motivation
2) Understand the science of coaching psychology
3) Explore the GROW model for coaching conversation
4) Explore the "Coach's Toolbox" and practice effective coaching skills

*LIVE Session is RACE Approved for 1 hour of CE

Josh believes all veterinary professionals deserve to feel fulfilled and energized in their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 25 years of veterinary experience, a master’s in applied positive psychology and coaching psychology, education in positive leadership and positive organizational scholarship, and a passion for guiding leaders to cultivate workplaces in which people thrive. He’s also the author of the American Animal Hospital Association book, “Lead to Thrive: The Science of Crafting a Positive Veterinary Culture”.

When he’s not cultivating ways to elevate the veterinary community, Mr. Vaisman spends his time with his wife, Greta, and their many creatures in Firestone, Colorado. To fill his bucket, he’s a soccer-playing, reef keeping, cookie-eating, beekeeper.

September 16, 2023 - 1:45 PM ET

Adversary to Ally: Harnessing Happy Hormones to Connect with Difficult People

by Josh Vaisman, MAPPCP, CCFP

From cranky clients to team members in a bad mood, in veterinary medicine we routinely encounter difficult interpersonal situations. Pushed to our edge with the stress of our daily work it can feel near impossible to respond to these situations (and people) productively. But there’s good news! Every human being – and, by extension, every veterinary professional – has a super power that, when used, can give us (and them) the boost we need to connect and solve problems, together. In this session you’ll learn about the Brain Bank, our natural brain chemistry superpowers, and simple evidence-based tools to connect with difficult people.

Learning Objectives:
1) An introduction to the science of the brain bank and "stacked stressors"
2) Understanding oxytocin and its varied benefits to the brain and social connection
3) Evidence-based tool for calming the brain and preparing for communication
4) The Connect and Contain framework for productive communication
5) How to Recruit helpful deposits into the Brain Bank

*LIVE Session is RACE Approved for 1 hour of CE

Josh believes all veterinary professionals deserve to feel fulfilled and energized in their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 25 years of veterinary experience, a master’s in applied positive psychology and coaching psychology, education in positive leadership and positive organizational scholarship, and a passion for guiding leaders to cultivate workplaces in which people thrive. He’s also the author of the American Animal Hospital Association book, “Lead to Thrive: The Science of Crafting a Positive Veterinary Culture”.

When he’s not cultivating ways to elevate the veterinary community, Mr. Vaisman spends his time with his wife, Greta, and their many creatures in Firestone, Colorado. To fill his bucket, he’s a soccer-playing, reef keeping, cookie-eating, beekeeper.

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