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Change Management: One Year to a More Successful Practice
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When: 1/3/2016
Where: Online- VetMedTeam
Presenter: Laura Conn, CVT, CVPM

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Change Management: One Year to a More Successful Practice is a 4-week course that begins with understanding the complexity of change, why it is needed and where it can lead. Organizational structure, development and environments are covered in detail. The importance of developing and implementing a practice Mission and Vision are outlined. Learning to deal with differing personalities, generational differences, and emotional intelligence will help leaders implement change more efficiently and with less resistance. The course examines implementing protocols to make changes to practice equipment, technology, and procedures. Evaluating local demographics is covered, including marketing, branding, discounting, and other policies are also covered in depth. This course is provided in on-demand format allowing students to enroll at any time to begin their individual 4 week course session. Course carries 15 VHMA approved CE credits for CVPMs. For more information, please visit: 

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