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VMC's It's What's Up Front That Counts Seminar
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 Export to Your Calendar 11/1/2020
When: Sunday, November 1, 2020
Where: Pittsburgh, PA
United States

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Presented by: Mark Opperman, CVPM | President VMC, Inc.
5.5 RACE-Approved CE Hours

This team training seminar is considered “basic training” for anyone working in a veterinary practice. This seminar is intended for every type of veterinary practice and all healthcare team members. You’ll learn how to:
• Drastically improve customer service
• Increase client perception of value
• Increase loyalty and client bonding
• Understand client relationships
• Deal with internet pharmacies
• Effectively handle client complaints
• Exceed your clients’ expectations

Your staff will return from this seminar motivated to enhance your practice’s teamwork and productivity!

Tuition Fee: $225.00 per person (one complimentary registration for every five team members you register)

Daily Schedule: Seminar is held from 9am to 4pm. Registration and continental breakfast begin at 8am.

CE Credits: This course meets the requirements for 5.5 hours of continuing education credit for Veterinarians, Veterinary Technicians and Veterinary Practice Managers in jurisdictions which recognize AAVSB’s RACE approval.

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More Information: visit us @, call 303-674-8169 or email us at

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