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STAF134-0119: Empathy and Reflective Listening
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1/8/2019 to 2/1/2019
When: Tuesday, January 8, 2019
Where: Online
United States

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This basic course is designed to teach participants communication skills, allowing them to be intentional and effective during challenging or emotional communications. Participants will learn to use empathy and reflective listening skills during challenges, creating communication that meets both parties' needs. 


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